FAQ

How do I book a vacation rental?
Bear Stay Cabins will email you a contract. From the time we send your contract and deposit due date we will hold the property in your name (we give you two weeks to return the signed contract and deposit check). Final payment is due 30 days prior to your arrival date. Information needed to prepare the contract are full name, physical address, home and cell phone numbers and number, names and ages of all adults and children that will be occupying the vacation rental home.
What time is check-in?
Check-in starts at 3pm. If you’re arriving earlier let’s chat, and we’ll try to work with your schedule.
What if I am arriving late?
We understand if you need to arrive later in the day. That’s no problem. We can leave keys in lockbox with a special code we give to you.
Are your houses pet-friendly?
Cabins can be pet friendly. No more than 1 pet. No hair can be left on furniture, beds, comforters or carpets. Please bring a lint brush. Vacuum is provided in cabins.
What time is check-out?
Check-out time is 11am.
What do we need to bring?
Clothes and groceries! We truly do have fully equipped homes, carefully stocked with dishes, glassware and flatware for the kitchen, along with pots and pans, towels… and bedrooms and baths have plenty of towels and linens. We’ll start you with dishwashing and laundry soap. Many of the homes have kayaks, hot tubs, even snow shoes! (so check individual property listings). Do remember a swim suit if your property has a hot tub (if needed!)
Is there assistance with our planning process?
Our team is here to assist with any or all of your planning. From activity bookings to grocery shopping, restaurant reservations to boat rentals, we’ll do it! 20% fee is applied to published rate of any activity or service booked on your behalf. We’ll prepare a welcome sheet for you with all confirmations, addresses and phones numbers of where you need to be and when. Our “Five Star Recommends” list too provides a comprehensive overview of restaurants, services, massage, activities, classes, salons – just everything our area has to offer. This will surely help with on site planning as well.
Are specific check-in and check-out days required for your booking cycle?
We want to accommodate your travels in the best way possible, and will take a look at availability at the property you’re interested in to find the best fit. We don’t limit our bookings to specific check in and check out days of the week.
Do we wash linen, towels and clean prior to leaving?
No, no, no! This is your vacation and you leave the linen, towels and cleaning to us! The cleaning fee listed on your contract covers this – just pack and go with your memories and photos!!